I just bought a set of rims from Stephon and I have a story to tell:
1. In the process of sending him the money order, he got back to me RIGHT AWAY and either answered my questions or giving out all information relating to the goods.
2. In the process of waiting for the goods, some jerk(s) stole 2 out off the 4 rims which he was going to send to me. In stead of cancel the deal like most other sellers would do, he purchased 2 rims from the west coast and sent me all 4 rims with the knowledge that he is going to LOOSE money on this deal.
3. During the UPS delivery process, UPS only dropped off 1 out off 4 packages. I panicky called Stephon and instead of blaming all on UPS, he calmly told me that if any thing happen to the rest of the rims he will take care of it with the insurance. The next bussiness day, the rest of them came.
All I can say is Stephon is the MAN. The packaging is EXCELLENCE. The customer service is top-notch. He is truth to his words even if he loose money on it. He put a personal touch in doing bussiness with me and it make me feel like I have known him for a long time. He trully is an ACE seller in my book.
Chris (A very satified customer of Stephon)
1. In the process of sending him the money order, he got back to me RIGHT AWAY and either answered my questions or giving out all information relating to the goods.
2. In the process of waiting for the goods, some jerk(s) stole 2 out off the 4 rims which he was going to send to me. In stead of cancel the deal like most other sellers would do, he purchased 2 rims from the west coast and sent me all 4 rims with the knowledge that he is going to LOOSE money on this deal.
3. During the UPS delivery process, UPS only dropped off 1 out off 4 packages. I panicky called Stephon and instead of blaming all on UPS, he calmly told me that if any thing happen to the rest of the rims he will take care of it with the insurance. The next bussiness day, the rest of them came.
All I can say is Stephon is the MAN. The packaging is EXCELLENCE. The customer service is top-notch. He is truth to his words even if he loose money on it. He put a personal touch in doing bussiness with me and it make me feel like I have known him for a long time. He trully is an ACE seller in my book.
Chris (A very satified customer of Stephon)