2017 Mazda CX-5 Infotainment - Mazda Forum
 
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post #1 of 2 (permalink) Old 02-05-2020, 01:39 PM Thread Starter
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Unhappy 2017 Mazda CX-5 Infotainment

Has anyone had any bad experience with the infotainment centre.
Every 2 or so months it seems to freeze. I am told by the dealer it needs updating but really how often is this needed. It was just recently updated about 5 weeks ago and freezing again.
In the cold weather it keeps rebooting itself.
when making calls it says "call on handset" and the whole system is frozen. I pull over and reboot everything and turn off the car reboot phone but no success until I get in the car later.
Navigation will just freeze.
Jut basically the whole system goes into freeze mode and won't come out of it until I restart the car or wait some time after the car has been parked.
I am really not happy with this system and wonder if anyone has had this experience.
thanks
AliR is offline  
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post #2 of 2 (permalink) Old 02-11-2020, 07:49 PM
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I have had ongoing intermittent issues with my SiriusXM radio for almost a year. Dealer has tried updating Infotainment System, and even replaced it. Also issues with SiriusXm Traffic Plus never working with Mazda navigation. Have another appointment next week with hopefully Regional troubleshooter from Mazda.
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